AblateCare
Support
Help with patient access, connected devices, and account requests.
Contact AblateCare
Email support for access or syncing help. Include the email used for AblateCare, but do not send health details or emergency information by email.
Email supportAccess and account linking
Patients receive access from their care team. To link the iPhone app, sign in to the patient website, open Devices, choose Apple Health setup, and generate a one-time linking code.
Apple Watch and Apple Health
AblateCare reads data that the paired iPhone makes available through Apple Health. In the iPhone app, request Health permission, enable automatic sync, and use Sync now if recent data has not appeared.
Account deletion
In the iPhone app, open Health, choose Request account deletion, and confirm. AblateCare will verify the request and remove or de-identify account data that is not subject to clinical, legal, security, or audit retention requirements.
Not for emergencies
AblateCare is not continuously monitored. For chest pain, fainting, stroke symptoms, severe shortness of breath, major bleeding, or another emergency, call emergency services or follow your care plan now.